ResellerRatings is built to handle hierarchies and complicated storefronts. No organization is the same. Some of have local stores, others have one website, while others have multiple brands and websites. Managing your UGC under a proper system is critical to how you engage and syndicate the content effectively across and channels.
Types of Organizations supported
Retailer with multiple websites - in this case, you might be managing several web properties that are related under a parent company
Retailer with multiple stores - in this case, we can represent hundreds of stores across regions, districts, etc and cut reporting by any faceted lens for distribution
Websites + local stores - a combination of both local and web properties
New Agent Type - Enterprise
Enterprise stores have a new Agent type called the Enterprise Agent. The Enterprise agent has access to the special Enterprise dashboard that allows a high level 10k ft view of all the stores, performance and more.
Setting up Stores
A ResellerRatings account manager will help you add / remove and start your store structure and setup. It's pretty easy, but we do need some information from you to bulk load in the store data and agents associated with the stores.
Send us a list of stores in our csv format (link here)
You can go into the dashboard and set up the hierarchy and districts if these are local and physical stores
Send us the list of users that are associated with each store and their access